• Free shipping on orders $100+
  • Shipped from the USA
  • Expert support
  • OEM & aftermarket parts
  • Home
  • Services

Our Services

We offer free technical support for all our items — real people, real generator knowledge, no scripts.

Support Hours

Mon–Fri, 9am–5pm EST

Phone

(631) 302-9472

Email

info@ugpus.com

Technical Support

We Offer Free Technical Support for Every Item We Sell

Whether you’re diagnosing a no-start issue, confirming fitment before you order, or need a hand mid-installation, our support team is available Monday through Friday, 9am to 5pm EST — by phone or email, no charge, no upsell.

How We Can Help

What Our Support Team Covers

Fitment Questions

Confirm a part matches your exact generator model before you buy.

Troubleshooting

Walk through no-start issues, error codes, and performance problems.

Installation Help

Step-by-step guidance while you're mid-install, not just an emailed PDF.

Order & Return Support

Track an order, start a return, or get help with a damaged shipment.

Get Started

Find the Exact Generator Part You Need

Keep your power running smoothly. Free shipping on orders over $100.

Universal Generator Parts is the cross-referenced catalog for every major standby and portable generator brand.

Product Categories

Brands

Support

Contact Info

© 2026 Universal Generator Parts. All rights reserved. Powered by Forge Work Labs LLC
Facebook X-twitter Youtube