Generator Parts Customer Support

Talk to a real technician about fitment, orders, or warranty.
Our generator parts customer support team replies to every message — usually within a day.
generator parts customer support

Live Chat

Reach our generator parts customer support team the way that works best for you.

Phone

(631) 302-9472

Email

info@ugpus.com

Find My Part

Use the Compatibility Finder Coming Soon*

Send a Message

We'll Get Back to You Within a Business Day

Have a question about fitment, an order, or a warranty claim? Message our generator parts customer support team and we’ll reply within one business day.

Warehouse & Returns

517 Acorn St. Unit C, Deer Park, NY 11729

Phone Support

(631) 302-9472

Email

info@ugpus.com

Support Hours

Monday – Friday

9am – 5pm EST

Saturday

Closed

Sunday

Closed

MAP

Visit or Ship Returns To Our Warehouse

Before You Write In

Quick Answers

The parts our customers reorder most, ready to ship today.

How do I know if a part fits my generator?

The best way to confirm fitment is to compare your generator’s model number, serial number, engine model, and original part number with the product listing. If you are unsure, contact our team before ordering—we’ll help you identify the correct part.

We offer both genuine OEM parts and dependable aftermarket replacement parts. Each product listing identifies the brand, part number, and compatibility details to help you choose the right option.
In-stock orders ship the same or next business day from our U.S. warehouse. Orders over $100 ship free.
Orders are fulfilled from our warehouse in Deer Park, New York, helping us get generator parts to customers quickly across the United States.
Yes. Orders over $100 qualify for free shipping. Shipping options and costs for smaller orders are shown during checkout.