Contact us new – Universal Generator Parts

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Fitment question, order issue, or just not sure which part you need?
Our support team answers every message themselves — no chatbots, no scripts.

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We'll Get Back to You Within a Business Day

Warehouse & Returns

517 Acorn St. Unit C, Deer Park, NY 11729

Phone Support

(631) 302-9472

Email

info@ugpus.com

Support Hours

Monday – Friday

7am – 8pm EST

Saturday

Closed

Sunday

Closed

Before You Write In

Quick Answers

The parts our customers reorder most, ready to ship today.

How do I know if a part fits my generator?

The best way to confirm fitment is to compare your generator’s model number, serial number, engine model, and original part number with the product listing. If you are unsure, contact our team before ordering—we’ll help you identify the correct part.

Do you sell genuine OEM parts, aftermarket, or both?

We offer both genuine OEM parts and dependable aftermarket replacement parts. Each product listing identifies the brand, part number, and compatibility details to help you choose the right option.

How fast is shipping?

In-stock orders ship the same or next business day from our U.S. warehouse. Orders over $100 ship free.

Where do you ship from?

Orders are fulfilled from our warehouse in Deer Park, New York, helping us get generator parts to customers quickly across the United States.

Do you offer free shipping?

Yes. Orders over $100 qualify for free shipping. Shipping options and costs for smaller orders are shown during checkout.

Talk to a Real Technician

Live Chat

Phone

Email

Find My Part

Send a Message

We'll Get Back to You Within a Business Day

Warehouse & Returns

Phone Support

Email

Support Hours

Monday – Friday

7am – 8pm EST

Saturday

Closed

Sunday

Closed

Before You Write In

Quick Answers

Products

Brands

Support

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